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Frequently Asked Questions

Q1: What is Transfer General (TG)?

Transfer General, often abbreviated as TG, is a secure and high-speed data migration solution designed for transferring sensitive data between cloud platforms and data centers. It provides robust control, security, and high-speed performance through its TG Console and TG Nodes architecture.

Q2: What are the primary use cases for Transfer General?

TG serves these primary use cases:

  • Data Migration: Seamlessly move your data between cloud platforms or data centers while maintaining data security, compliance, and integrity.
  • Secure Data Transfer: Enable secure transfer of sensitive data between locations with customer-controlled encryption keys.
  • Encrypted Storage: Store your data securely with encryption at rest in any TG Node.

Q3: How does Transfer General ensure data security during transfers?

TG employs robust security measures:

  • Data encryption at rest in TG Nodes
  • Secure node-to-node transfer
  • Role-based access control (Security Officer and Data Administrator)
  • Customer-controlled encryption keys
  • Vault-based secure storage

Q4: Can I use Transfer General to move data between cloud platforms?

Yes. TG supports secure data migration between different cloud platforms and data centers. Whether you're migrating between Amazon, Azure, Google Cloud, or on-premises locations, TG ensures data security and high-speed transfer capabilities.

Q5: Can I use Transfer General if I'm only on AWS or Azure?

Yes, Transfer General is platform-agnostic and works with any combination of cloud platforms and data centers.

Q6: How does secure data transfer work with Transfer General?

Transfer General uses a secure architecture:

  • Source TG Node encrypts data at rest
  • Direct, secure transfer between TG Nodes
  • Destination TG Node stores encrypted data
  • Access controlled through vault system
  • Data accessible only with proper authorization

Q7: How do system requirements scale for Transfer General?

We configure TG Console and TG Nodes based on your specific data size and transfer needs for optimal performance.

Q8: What makes Transfer General unique compared to other data migration solutions?

TG's uniqueness lies in its:

  • Centralized management through TG Console
  • Secure node-to-node transfer architecture
  • Built-in encryption and vault system
  • Role-based security model
  • High-speed transfer capabilities
  • Platform-agnostic deployment

Q9: What makes Transfer General unique compared to other data management solutions?

TG's uniqueness lies in its combination of security, speed, and control. Unlike traditional solutions, TG employs high-speed point-to-point networks to transfer data at speeds of up to 50 Gbps. It also ensures data-at-rest encryption, giving you unparalleled control over your data's security.

Q10: How does Transfer General handle different connection speeds?

TG offers flexibility in connection speeds between nodes, ranging from 10 Mbps to 50 Ggps, allowing you to tailor your data migration to meet your specific needs and timelines. This ensures efficient and timely data transfer.

Q11: What is the process for installing Transfer General?

The installation process involves:

  1. Setting up TG Console on a host server
  2. Deploying TG Nodes at source and destination locations
  3. Configuring security roles (SO and DA) and their keys
  4. Managing transfers through the TG Console interface

Q12: Does Transfer General offer customer support?

Yes, Server General provides comprehensive customer support to assist you with any inquiries or issues you may encounter.

Q13: Can I try Transfer General before committing to it?

Yes, we offer evaluation options that allow you to test TG's capabilities in your own environment. Contact us to discuss your evaluation needs and obtain trial licenses for your TG Nodes.

Q14: Is Transfer General compliant with data privacy regulations?

Yes, TG is designed to align with various data privacy regulations, including GDPR, HIPAA, and PCI DSS. The robust encryption and security measures in place help organizations maintain compliance while securely managing their data.

Q15: Do you offer demos of your products?

We offer a 30-day trial for Armored PostgreSQL on Google Cloud Marketplace. For trials of Armored MySQL and Transfer General, please contact us directly.